Video or account support
Send the generation ID shown in My videos, the account email and a short description of what happened. Include the approximate time and device if you are reporting an upload or playback issue. Do not send another person’s photo without their permission.
Payments and refunds
Use the refund request beside an eligible purchase in My videos, or send the order ID and account email to the support address below. Never send a card number, verification code, password or API key. An entirely unused pack can be requested for refund within seven days.
Privacy and rights
For access, correction, account deletion, nonconsensual use or a rights concern, describe the request and relevant page or job ID. We may ask for proportionate verification before disclosing account information or changing another person’s records.
Contact support
support@mesutozilgoal.orgQuestions, answered.
Where can I find my job or order ID?
Sign in and open My videos. Job IDs appear with each video; order IDs appear in the purchase history.